AWS outage causing system availability issues

Incident Report for Codeweavers

Resolved

Dear Clients,

We are pleased to inform you that the Codeweavers Platform is now fully operational following Amazon's resolution of the issue affecting their services.

We sincerely appreciate your patience, understanding, and support throughout this process.

Kind Regards,
The Codeweavers Technical Support Team
Posted Jul 16, 2026 - 14:04 BST

Update

Dear Clients,

Amazon has confirmed that recovery continues to progress significantly following its mitigation efforts and currently anticipates full resolution within the next hour.

We remain closely monitoring the situation and will issue a further update once the incident has been fully resolved.

Thank you for your ongoing support.

Kind Regards,
The Codeweavers Technical Support Team
Posted Jul 16, 2026 - 13:02 BST

Monitoring

Dear Clients,

Ongoing from the Jul 16, 2026 - 08:55 BST incident, Amazon are reporting that they are seeing initial signs of recovery and are continuing to work toward full recovery.

We are seeing that our remaining services (e.g web calcs and bespoke setups) are coming back online and are continuing to monitor the situation.

Thank you for your understanding and cooperation. Another update on our progress will be shared shortly.
Posted Jul 16, 2026 - 12:43 BST
This incident affected: Codeweavers Platform.